Choisissez entre:
Choose between:
Starter€ 19/ mois |
Team€ 29/ mois |
BusinessCustomer Service€ 49/ mois |
BusinessE-commerce€ 49/ mois |
||
|---|---|---|---|---|---|
| Canaux | |||||
| Webchat | 1 | 1 | 1 | 1 | 1 |
| 1 | 1 | 1 | 1 | ||
| Facebook Messenger | 1 | 1 | 1 | 1 | |
| SMS | 1 | 1 | 1 | ||
| 1 | 1 | 1 | |||
| Chatbot flow | 1 | 1 | 1 | ||
| Outils | |||||
| Réponses rapides | 1 | 1 | 1 | 1 | 1 |
| Chat Sneak Preview | 1 | 1 | 1 | 1 | |
| E-commerce | |||||
| Paiements | 1 | 1 | |||
| Panier d’achat | 1 | 1 | |||
| WhatsApp catalog connector | 1 | 1 | |||
| Single product message | 1 | 1 | |||
| Multi product message | 1 | 1 | |||
| Lien de paiement automatisé | 1 | 1 | |||
| Général | |||||
| Application mobile | 1 | 1 | 1 | ||
| Assistance multi-web | 1 | 1 | 1 | 1 | |
| Google Universal Analytics integration | 1 | 1 | 1 | 1 | |
| API integrations | 1 | ||||
| Built-in CRM | 1 | 1 | 1 | ||
| CRM integrations | 1 | 1 | 1 | ||
| Chat | |||||
| Choix du thème | 1 | 1 | 1 | 1 | 1 |
| Personnalisation du message d’accueil (message ciblé/invitation) | 1 | 1 | 1 | 1 | 1 |
| Informations avant le chat | 1 | 1 | 1 | 1 | 1 |
| Support du langage markdown | 1 | 1 | 1 | 1 | 1 |
| Routage externe | 1 | 1 | 1 | 1 | 1 |
| Routage multi-niveaux | 1 | 1 | 1 | 1 | 1 |
| Texte de clôture | 1 | 1 | 1 | 1 | 1 |
| Message hors ligne | 1 | 1 | 1 | 1 | 1 |
| Rappel visuel (texte d’ouverture) | 1 | 1 | 1 | 1 | 1 |
| Chat sneak preview | 1 | 1 | 1 | 1 | |
| Enquêtes de satisfaction | 1 | 1 | 1 | 1 | 1 |
| Exportation du chat | 1 | 1 | 1 | 1 | |
| Personnalisation des boutons | 1 | 1 | 1 | 1 | |
| Routage de spécialistes | 1 | 1 | 1 | ||
| Auto-forward | 1 | 1 | 1 | 1 | |
| Transfert email SMTP | 1 | 1 | 1 | 1 | |
| CSS personnalisé | 1 | 1 | 1 | ||
| Fenêtre de chat personnalisable | 1 | 1 | 1 | ||
| Création de modèles | 1 | 1 | 1 | 1 | |
| Boomerang | 1 | 1 | 1 | 1 | |
| Chat reporté | 1 | 1 | 1 | 1 | |
| Démarrer la conversation | 1 | 1 | 1 | 1 | |
| Suivi automatisé de leads | 1 | 1 | 1 | ||
| Compte | |||||
| Prise en charge de plusieurs utilisateurs | 1 | 1 | 1 | 1 | 1 |
| Fonction de groupe pour regrouper des agents | 1 | 1 | 1 | 1 | 1 |
| Campagnes multiples | 1 | 1 | 1 | 1 | |
| Agents | |||||
| Vue Agents (list & detailed) | 1 | 1 | 1 | 1 | 1 |
| Historique des visiteurs sur le site web | 1 | 1 | 1 | 1 | 1 |
| Click path | 1 | 1 | 1 | 1 | 1 |
| Source des visites | 1 | 1 | 1 | 1 | 1 |
| Résumé d’activité | 1 | 1 | 1 | 1 | 1 |
| Transfert de chat | 1 | 1 | 1 | 1 | 1 |
| Copie de la transcription | 1 | 1 | 1 | 1 | 1 |
| Notifications du bureau | 1 | 1 | 1 | 1 | 1 |
| Notifications sonores | 1 | 1 | 1 | 1 | 1 |
| Recherche avancée de FAQ | 1 | 1 | 1 | 1 | 1 |
| Blocage des visiteurs | 1 | 1 | 1 | 1 | 1 |
| Suivi des e-mails | 1 | 1 | 1 | 1 | |
| Taggage des chats | 1 | 1 | 1 | 1 | 1 |
| Analytics | |||||
| Exportation de données | 1 | 1 | 1 | 1 | 1 |
| Partage d’exportations | 1 | 1 | 1 | 1 | |
| Filtre de données avancé | 1 | 1 | 1 | 1 | 1 |
| Suivi de la conversion | 1 | 1 | 1 | 1 | |
| Aperçu des performances des agents | 1 | 1 | 1 | ||
| Statistiques de chat détaillées | 1 | 1 | 1 | 1 | 1 |
| Conversations export | 1 | 1 | 1 | 1 | |
| Sales export | 1 | 1 | |||
| Special | |||||
| Private cloud | 1 | ||||
| Whitelabel | 1 | ||||
| API | 1 | ||||
| Add-ons | |||||
| Partage d’écran |
25€ per\m |
25€ per\m |
|||
| Chat vidéo |
25€ per\m |
25€ per\m |
Starter€ 190/ year |
Team€ 290/ year |
BusinessCustomer Service€ 490/ year |
BusinessE-commerce€ 490/ year |
EnterpriseContact sales for more info |
|
|---|---|---|---|---|---|
| Channels | |||||
| Webchat | 1 | 1 | 1 | 1 | 1 |
| WatsApp | 1 | 1 | 1 | 1 | |
| Facebook Messenger | 1 | 1 | 1 | 1 | |
| SMS channel | 1 | 1 | 1 | ||
| Email channel | 1 | 1 | 1 | ||
| Video chat | 1 | 1 | |||
| Chatbot flow | 1 | 1 | 1 | ||
| Tools: | |||||
| Screen share | 1 | 1 | |||
| Chat Sneak Preview | 1 | 1 | 1 | 1 | |
| E-commerce | |||||
| Payments | 1 | 1 | |||
| Shopping cart | 1 | 1 | |||
| WhatsApp catalog connector | 1 | 1 | |||
| Single product message | 1 | 1 | |||
| Multi product message | 1 | 1 | |||
| Automated payment link | 1 | 1 | |||
| General | |||||
| Mobile app | 1 | 1 | 1 | ||
| Multiple website support | 1 | 1 | 1 | 1 | |
| Google Universal Analytics integration | 1 | 1 | 1 | 1 | |
| API integrations | 1 | ||||
| Built-in CRM | 1 | 1 | 1 | ||
| CRM integrations | 1 | 1 | 1 | ||
| Chat | |||||
| Theme selection | 1 | 1 | 1 | 1 | 1 |
| Greeting customization (targeted message/invite) | 1 | 1 | 1 | 1 | 1 |
| Pre-chat information | 1 | 1 | 1 | 1 | 1 |
| Support markdown language | 1 | 1 | 1 | 1 | 1 |
| External forwarding | 1 | 1 | 1 | 1 | 1 |
| Multi-level routing | 1 | 1 | 1 | 1 | 1 |
| Closing text | 1 | 1 | 1 | 1 | 1 |
| Offline message | 1 | 1 | 1 | 1 | 1 |
| Visual reminder (opening text) | 1 | 1 | 1 | 1 | 1 |
| Chat sneak preview | 1 | 1 | 1 | 1 | |
| Satisfaction surveys | 1 | 1 | 1 | 1 | 1 |
| Export chat | 1 | 1 | 1 | 1 | |
| Button customization | 1 | 1 | 1 | 1 | |
| Specialist routing | 1 | 1 | 1 | ||
| Auto-forward | 1 | 1 | 1 | 1 | |
| SMTP email follow up | 1 | 1 | 1 | 1 | |
| Custom CSS | 1 | 1 | 1 | ||
| Customizable chat window | 1 | 1 | 1 | ||
| WhatsApp: | |||||
| Template creation | 1 | 1 | 1 | 1 | |
| Boomerang | 1 | 1 | 1 | 1 | |
| Postponed chat | 1 | 1 | 1 | 1 | |
| Start conversation | 1 | 1 | 1 | 1 | |
| Automated lead follow up | 1 | 1 | 1 | ||
| Account: | |||||
| Support multiple users | 1 | 1 | 1 | 1 | 1 |
| Group feature to cluster agents | 1 | 1 | 1 | 1 | 1 |
| Multiple campaigns | 1 | 1 | 1 | 1 | |
| Agents: | |||||
| Agent view (list & detailed) | 1 | 1 | 1 | 1 | 1 |
| Visitor history on website | 1 | 1 | 1 | 1 | 1 |
| Click path | 1 | 1 | 1 | 1 | 1 |
| Visit source | 1 | 1 | 1 | 1 | 1 |
| Agent activity | 1 | 1 | 1 | 1 | 1 |
| Chat forwarding | 1 | 1 | 1 | 1 | 1 |
| Copy transcript | 1 | 1 | 1 | 1 | 1 |
| Desktop notifications | 1 | 1 | 1 | 1 | 1 |
| Sound notifications | 1 | 1 | 1 | 1 | 1 |
| Advanced FAQ lookup | 1 | 1 | 1 | 1 | 1 |
| Visitor blocking | 1 | 1 | 1 | 1 | 1 |
| Email follow up | 1 | 1 | 1 | 1 | |
| Chat tagging | 1 | 1 | 1 | 1 | 1 |
| Analytics: | |||||
| Data exports | 1 | 1 | 1 | 1 | 1 |
| Share exports | 1 | 1 | 1 | 1 | |
| Advanced data filter | 1 | 1 | 1 | 1 | 1 |
| Tracking conversion | 1 | 1 | 1 | 1 | |
| Agents performance overview | 1 | 1 | 1 | ||
| Detailed chat statistics | 1 | 1 | 1 | 1 | 1 |
| Conversations export | 1 | 1 | 1 | 1 | |
| Sales export | 1 | 1 | |||
| Special: | |||||
| Private cloud | 1 | ||||
| Whitelabel | 1 | ||||
| API | 1 | Add-ons | |||
| Partage d’écran |
25€ per\m |
25€ per\m |
|||
| Chat vidéo |
25€ per\m |
25€ per\m |
